Virginia Mason Bellevue - Smith Primary Care

Neo Within The Matrix 4 months ago

This office is incredibly irresponsible and shows no real concern for its patients. I take a medication that requires PCP approval for every refill. My PCP just went on vacation, and as a result I’ve now gone a week without a medication I depend on. My refill request messages are going unanswered, and I’ve made roughly a dozen phone calls without ever reaching anyone. It looks like I’ll have to take time off work and drive 25 miles to the office in person just to reach a nurse who can then contact my doctor. This is supposed to be a country with world-class medicine? Honestly, I don’t think this would happen even in Mexico.

Emma L. 5 months ago

This clinic has great provider, but their exam/lab over charge. I called the insurance and learned a lab was charged 180+ at virginia mason and the same lab is only charged 90+ at labcorp. A huge difference on copay,＄130+ vs. $20.

Nellie Gloria-Salinas 6 months ago

I heard so much Great, Positive, comments. I hope to be able to be assigned a PRIMARY DOCTOR.

Lorena Terres a year ago

I had a deeply upsetting experience during my recent visit to Virginia Mason at Bellevue, I went for a vaginal ultrasound. The way I was treated left me feeling uncomfortable and distressed, During the procedure, the nurse demonstrated a complete lack of communication and empathy. While I understand that some pressure is required during an ultrasound, there were times when the nurse applied significant pressure to my belly, but she never warned me beforehand or explained what she was doing. This left me feeling unprepared and uncomfortable, as I was caught off guard each time she applied force. As a patient, I believe it is essential to receive clear communication before such actions so that I can mentally prepare and feel more at ease. The nurse did not provide any explanation or heads-up, which I found very distressing and unacceptable. Additionally, the nurse was dismissive throughout the entire appointment. She did not make eye contact with me, nor did she engage in any kind of conversation or explanation. When the procedure ended, she simply said, “OK, you can go,” without offering any further acknowledgment or care. The lack of empathy and communication, combined with the abr

Rachel R 2 years ago

Thank you Virginia Mason for your care! Kirk is the best nurse you could have, he is incredibly professional and understanding. The staff was all pleasant as well and this location looks like it was newly remodeled. It’s nice and clean.